Cisco CCNA Service Provider Operations

Cisco Certified Network Associate Service Provider Operations (CCNA SP Operations) validates basic knowledge and skills (of a Tier I support engineer) in a prescriptive troubleshooting environment within carrier class IP NGN core network infrastructure. CCNA SP Operations curriculum includes incident (event), fault, configuration, change, and performance management procedures, along with NMS tools and protocols.

Cisco Service Provider Certification 1 © 2014 Cisco and/or its affiliates. All rights reserved. Learning@Cisco Overview Growing Need for Service Provider Network Professionals The service provider space continues to evolve. And many service providers are looking to transform to “experience providers” who offer fully integrated, voice, video, data, mobile, and cloud services to anyone, anywhere. These services can be used anytime, on any device, securely, reliably, and transparently. A properly-installed and maintained IP next- generation network is critical to making this transition.

The Cisco® Service Provider Certification Program meets the growing demand for professionals who can implement, troubleshoot, and optimize a carrier-grade IP next-generation network. By participating in this program, network engineers are trained in the latest core and intelligent edge technologies. In addition, candidates are trained to deliver a scalable, carrier-grade infrastructure that can be rapidly expanded. They can then support the ongoing introduction of new managed services and other customer requirements.