CompTIA A+ Certification

The CompTIA A+ certification is the first step of your professional IT journey. It’s the ideal foundational certification to get started on a career working with cutting-edge information technologies. It covers mobile, tablets, laptops, desktops and beyond. The exam verifies an individual can troubleshoot networking and security issues within operating systems such as Apple, Android, Windows and more.

CompTIA A+ certification validates foundation-level knowledge and skills necessary for a career in IT support. It is the starting point for an exciting career in IT. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting.

The A+ certification is your entry ticket into the IT World. 92% of employers require IT for entry level IT positions. Candidate job roles include technical support specialist, field service technician, IT support technician, IT support administrator and IT support specialist. CompTIA A+ is part of the certification track for corporations such as Microsoft, HP and Cisco. Other technology companies, including Dell, Intel, Lenovo and Ricoh, have made CompTIA A+ certification mandatory for their service technicians.The U.S. Department of Defense recognizes CompTIA A+ and the Department of Homeland Security requires A+ for anyone working in an IT environment.

With over 898,000 A+ certified worldwide and an average salary of $64,750*, this certification can open the door to a career as a:

·         Remote Support Specialist

·         Desk side Support Specialist

·         Bench/Depot Technician

·         PC Technician

CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience in the lab or field. It tests for the fundamentals of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals.

CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a “hands-on” orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems.

Cisco CCDA - Cisco Certified Design Associate

The CCDA certification (Cisco Certified Design Associate) indicates a foundation or apprentice knowledge of network design for the Cisco converged networks based on SONA (Cisco's Service-Oriented Network Architecture). CCDA certified professionals can design routed and switched network infrastructures and services involving LAN, WAN, and broadband access for businesses and organizations.

CCNA level knowledge and BCMSN level knowledge is needed to prepare for the CCDA certification exam. If you are not already a CCNA, we can offer you a combination of CCNA and CCDA.

Cisco CCNA Service Provider Operations

Cisco Certified Network Associate Service Provider Operations (CCNA SP Operations) validates basic knowledge and skills (of a Tier I support engineer) in a prescriptive troubleshooting environment within carrier class IP NGN core network infrastructure. CCNA SP Operations curriculum includes incident (event), fault, configuration, change, and performance management procedures, along with NMS tools and protocols.

Cisco Service Provider Certification 1 © 2014 Cisco and/or its affiliates. All rights reserved. Learning@Cisco Overview Growing Need for Service Provider Network Professionals The service provider space continues to evolve. And many service providers are looking to transform to “experience providers” who offer fully integrated, voice, video, data, mobile, and cloud services to anyone, anywhere. These services can be used anytime, on any device, securely, reliably, and transparently. A properly-installed and maintained IP next- generation network is critical to making this transition.

The Cisco® Service Provider Certification Program meets the growing demand for professionals who can implement, troubleshoot, and optimize a carrier-grade IP next-generation network. By participating in this program, network engineers are trained in the latest core and intelligent edge technologies. In addition, candidates are trained to deliver a scalable, carrier-grade infrastructure that can be rapidly expanded. They can then support the ongoing introduction of new managed services and other customer requirements.

Cisco CCNA Wireless

CCNA Wireless recognizes the critical importance of professionals supporting wireless LANS including Networking Associates/Administrators, Wireless Support Specialists and WLAN project managers.

The CCNA Wireless Certification validates candidate's skills in the configuration, implementation and support of wireless LANs, specifically those networks using Cisco equipment. Students completing the recommended Cisco training are provided with information and practice activities to prepare them for, configuring, monitoring and troubleshooting basic tasks of a Cisco WLAN in SMB and Enterprise networks. Employers may be able to validate their staff have the skills needed for basic wireless networking on a Cisco WLAN in SMB and enterprise networks after completing certification.

Cisco CCNA Voice

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

The CCNA Voice certification assesses skills and knowledge related to the Cisco Unified Communications Manager. It is typically employed by large organizations such as governments, large companies, and colleges. Additionally, the CCNA Voice Certification assesses skills and knowledge related to the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organizations such as companies with less than 2,000 employees, retail businesses, and small school districts.

Following equipment is available for the classes:

·         Router 2821 Voice GW/GK/SRST with NM-HDV-T1/FXS/FXO

·         Router 3925 Voice GW/SRST with NM-HDV-T1/FXS/FXO

·         Router 2610-20XM Voice GW/GK/SRST with FXS/FXO/T1

·         Router 3640 Voice GW/GK/SRST with FXS/FXO/NM-HDV-T1

·         Cisco Unified Communication Manager v8.x/9.x

·         Cisco Unified Communication Manager Express v8.x/9.x

·         Cisco Unity Connection v8.x/9.x

·         Cisco Unity Express v7.x/8.x on AIM2-CUE

·         Cisco Unified Presence Server v8.x/9.x

·         Microsoft Active Directory 2003

·         Cisco IP Phone 7940G, 7960G, 7961G, 7965, Cisco CIPC communicator

·         Analog Phones

·         ADTRAN ATLAS 550 with Quad-PRI and Octal-FXS

·         CAT 3560/3750 POE

·         Cisco Unified Video Advantage II Camera

Cisco CCNA Security

CCNA Security is an associate level course, and is a prerequisite to the latest CCNP Security certification.

A CCNA Security certified professional is able to develop a security infrastructure using Cisco security network devices - acquire skills to install and monitor network devices; recognize and control threats to the security structure.

CCNA Security is the foundation certification for skills required for a Network Security Specialist, Security Administrator and Network Security Support Engineer for cisco devices.

Other popular Cisco certifications in combination with the CCNA Security course are:

·         CCNP Security

·         CS-ACS 5.2 – Cisco Secure Access Control Server

·         CANAC – Cisco Network Admission Control (NAC) Specialist

Cisco CCNP Troubleshooting

CCNP certification validates a network professional’s ability to install, configure and troubleshoot converged local and wide area networks with 100 to 500 or more nodes. Network Professionals who achieve the CCNP have demonstrated the knowledge and skills required to manage the routers and switches that form the network core, as well as edge applications that integrate voice, wireless, and security into the network. Recommended prerequisites: Skills in installing, configuring, and operating basic network infrastructures. Cisco Certified Network Associate (CCNA) knowledge is required. The average CCNP makes over $92,000 per year. Increase your salary and skills with one of the most coveted certifications in today’s IT industry!

In order to obtain your CCNP certification, you must pass three exams:

·         Cisco 300-101 ROUTE - Implementing Cisco IP Routing

·         Cisco 300-115 SWITCH - Implementing Cisco IP Switched Networks

·         Cisco 300-135 TSHOOT Troubleshooting and Maintaining Cisco IP Networks